We monitor, respond to, and grow your reviews so you never lose another customer to a bad reputation. Fully compliant, professionally written, and always human reviewed.
Trusted by dental practices, estate agents, and trades firms across Swindon, Bath, and Bristol
Every negative review left without a professional response signals to potential customers that you do not care. 94% of consumers say a negative review has convinced them to avoid a business.
When a potential customer searches for a business like yours, they see your 3.9 stars next to your competitor's 4.7. Your competitor receives the enquiry. You do not.
Hoping that customers leave reviews does not produce results. Without a compliant system actively generating reviews from real customers, your profile stagnates while competitors continue to grow.
Every review gets a thoughtful, personalised reply written in your brand's voice and published by our team within 24 hours. Your customers feel heard, and anyone reading your reviews sees a business that genuinely cares.
After every appointment, your customers receive a simple request to leave honest feedback. No filtering, no incentives, no shortcuts. Genuine reviews from real customers that remain on your profile permanently.
We are one of the only agencies in the UK that builds DMCC Act 2024 compliance into every plan as standard. Your reviews are collected legally, displayed honestly, and protected from removal.
Everything your online reputation needs. Nothing it does not.
We monitor your review profiles every day and respond to every review within 24 working hours. Each response is professionally written, reviewed by our team, and consistent with your brand voice.
After each appointment, your customer receives a review request by SMS or email. Every customer receives the same message with no filtering. Fully compliant with platform policies and the DMCC Act 2024.
We keep every element of your profile accurate and optimised, including opening hours, photographs, services, Q&A, and categories. A stronger profile ranks higher in local search results.
We assess your current review practices against UK law and platform policies. If anything places you at risk, we resolve it before it becomes a problem.
We track your competitors' ratings, review volumes, and response patterns. You will always know where you stand and where opportunities exist.
A comprehensive monthly report covering your review growth, rating changes, response rates, and competitor comparison. Clear, actionable data with no unnecessary jargon.
From initial consultation to measurable results in three steps.
We review your online presence, including your ratings, response history, and competitor landscape. You receive a free Reputation Scorecard showing exactly where you stand.
We connect your Google Business Profile to our platform, configure compliant review automation, and respond to every unanswered review on your profile.
From day one, every review is monitored, responded to, and reported on. You focus on running your business. We take care of your online reputation.
Healthcare
Patient reviews are your most effective marketing asset. We write GDPR compliant responses that protect patient confidentiality while demonstrating to prospective patients that your practice genuinely cares.
Property
When a potential seller searches your name, your Google reviews are often the first thing they see. Your reviews are the deciding factor before they even pick up the phone.
Trades
Word of mouth now lives online. 87% of consumers check reviews before contacting a local tradesperson. We ensure that what they find reflects the quality of your work.
Every plan includes compliance auditing and GBP optimisation as standard. Protecting your business should never be a premium add on.
Essentials
£395/month
Usually £495/month
One off setup fee: £595
Best for: Solo trades, small clinics
Growth
£595/month
Usually £695/month
One off setup fee: £595
Best for: Established dentists, multi staff trades
Authority
£895/month
Usually £995/month
One off setup fee: £595
Best for: Multi surgery practices, premium clinics
Book a free 15 minute Reputation Audit. We will show you exactly where your online reviews stand, how you compare to your competitors, and what it is costing you.
No sales pitch. No obligation. Just data.
Booking calendar will be embedded here
Alternatively, email us directly: hello@noxvik.com